Front Desk Receptionist
New Summit Charter Academy
Position Details:
Position: Front Desk / Receptionist
Department: School Leadership
Reports To: Principal
Pay Range: $21.00–$23.00 per hour
Employment Classification: Hourly, Non-Exempt
Annual Workdays: 192
New Summit Charter Academy is seeking a friendly, professional, organized, and dependable individual to join our team as a Front Desk/Receptionist. This position plays an important role in creating a welcoming, supportive, and safe environment for our students, families, staff, and visitors. As the first point of contact for our school community, the Front Desk/Receptionist serves as a key representative of New Summit Charter Academy and helps ensure that daily front office operations run smoothly and efficiently.
The ideal candidate will possess strong communication and interpersonal skills, excellent organizational abilities, attention to detail, and a positive, team-oriented attitude. This individual should be comfortable managing multiple responsibilities in a busy school office while maintaining professionalism, confidentiality, and a welcoming demeanor.
Key Responsibilities:
- Serve as the first point of contact for students, parents, staff, and visitors, providing friendly, professional, and helpful assistance.
- Manage daily front desk operations, including answering and directing phone calls, responding to parent inquiries, and assisting visitors.
- Maintain school safety and security by ensuring all visitors follow established check-in and check-out procedures using the Raptor visitor management system.
- Accept and accurately process student fees and other school-related payments.
- Assist with student attendance records, including daily attendance tracking and illness-related documentation.
- Organize and distribute inter-office mail and assist with general front office communications.
- Maintain and oversee the school's lost and found as assigned.
- Support school administration and staff with additional duties as needed to ensure efficient daily operations.
- Maintain confidentiality of student, family, and personnel information in accordance with school policies and applicable regulations.
- Consistently follow school procedures, demonstrate sound judgment, and contribute to a positive and supportive school culture.
Qualifications and Desired Skills:
- High school diploma or equivalent required.
- One or more years of customer service, receptionist, or office experience preferred.
- Strong verbal communication and interpersonal skills.
- Excellent organizational skills and the ability to prioritize responsibilities in a fast-paced environment.
- Ability to multitask, manage interruptions, and remain calm and professional in a busy school setting.
- Strong attention to detail and accuracy when handling payments, records, and documentation.
- Ability to work collaboratively with school leadership, teachers, support staff, and families.
- Dependable, approachable, and committed to maintaining a welcoming and safe school environment.
- Willingness to learn and consistently follow school policies, procedures, and safety protocols.
At New Summit Charter Academy, our staff members play an essential role in supporting students, families, and the overall school community. The Front Desk/Receptionist position offers an opportunity to make a meaningful difference each day by providing exceptional service, supporting school operations, and helping create a positive experience for everyone who enters our building.
We are looking for someone who takes pride in being helpful, values teamwork, demonstrates consistency and professionalism, and is committed to contributing to a welcoming and supportive school environment.
New Summit Charter Academy is an Equal Opportunity Employer.
See attached full job description: