Bilingual K-8 Front Office Receptionist (2026-2027)
Pinnacle Charter Elementary and Middle School
Reporting Relationships:
Reports to: Director of Family Services & Reporting
Direct Reports: This is a non-supervisory position.
Essential Functions:
Front Office Operations:
• Coordinate front desk operations, including managing visitor check-ins, issuing badges, and notifying staff of arrivals.
• Triage incoming calls, visitors, and internal requests, exercising judgment to minimize disruptions to classrooms and instructional time.
• Uphold and consistently enforce school policies, procedures, and expectations as outlined in the Parent/Student Handbook.
• De-escalate challenging situations and escalate concerns to administration when appropriate.
• Assist families in navigating school-related systems and processes, including password resets, digital applications, enrollment, and transportation, resolving issues when possible and directing to appropriate staff when needed.
• Assist with locating students and coordinating student movement within the building, including calling students to the front office for early dismissals, parent pickups, or administrative needs.
• Assist with substitute and volunteer check-ins, including processing through required systems and issuing badges.
• Receive, manage, and distribute deliveries and packages in an organized and timely manner.
• Receive and distribute materials left for students, including lunches, assignments, and school-related items.
• Ensure the reception area remains clean, organized, and stocked with necessary materials.
See full job description attached